Legal

TalkBuddy Privacy Policy

Effective Date: 18th June, 2026

Introduction

TalkBuddy ("we", "our", or "us") is an AI-powered English speaking and communication improvement platform designed to help users improve their English fluency, vocabulary, pronunciation, and communication skills.

This Privacy Policy explains how TalkBuddy collects, uses, stores, and protects user information when using the mobile application and related services.

Information We Collect

Personal Information

When you create an account or use TalkBuddy, we may collect:

  • Full Name
  • Email Address
  • Mobile Number
  • Profile Information
  • User ID

Learning & Performance Data

To provide personalized learning experiences, we may collect:

  • Conversation history
  • Practice sessions
  • English proficiency scores (ELI Score)
  • Assessment results
  • Progress reports
  • Learning preferences

Voice Data

When you use speaking exercises or AI conversations, we may process:

  • Voice recordings
  • Speech-to-text transcripts
  • Pronunciation analysis results

Voice recordings are used solely to provide speaking practice, feedback, and AI-driven learning assistance.

Device Information

We may automatically collect:

  • Device model
  • Operating system version
  • App version
  • Device identifiers
  • IP address
  • Crash logs
  • Diagnostic information

How We Use Information

We use collected information to:

  • Create and manage user accounts
  • Deliver AI-powered English speaking practice
  • Generate ELI Scores and performance reports
  • Improve pronunciation assessment
  • Personalize learning recommendations
  • Provide customer support
  • Improve app performance and functionality
  • Monitor security and prevent misuse
  • Send important service notifications

AI Processing

TalkBuddy uses Artificial Intelligence technologies to analyze conversations, provide language feedback, evaluate pronunciation, and generate personalized learning recommendations.

User conversations may be processed through secure AI service providers solely for educational purposes.

Data Sharing

Information may be shared only with:

We do not sell personal information.

  • Cloud hosting providers
  • Analytics providers
  • AI service providers
  • Technical support partners
  • Legal authorities when required by law

All service providers are contractually required to maintain confidentiality and security of user information.

Data Security

We implement reasonable technical and organizational safeguards, including:

  • Encrypted transmission (HTTPS/SSL)
  • Secure cloud storage
  • Access control mechanisms
  • Regular security monitoring

While we strive to protect user information, no electronic transmission or storage method is completely secure.

Data Retention

We retain user information only as long as necessary to:

  • Provide services
  • Maintain learning history
  • Meet legal obligations
  • Resolve disputes

When information is no longer required, it is securely deleted or anonymized.

User Rights

Users may request to:

  • Access personal information
  • Correct inaccurate information
  • Delete account data
  • Withdraw consent where applicable

Requests can be submitted using the contact details below.

Children's Privacy

TalkBuddy is not intended for children under 13 years of age without parental consent.

We do not knowingly collect personal information from children in violation of applicable laws.

Third-Party Services

The app may use third-party services such as:

  • Firebase Analytics
  • Firebase Crashlytics
  • Google Sign-In
  • AI Processing Services
  • Cloud Storage Services

These providers maintain their own privacy policies.

Account Deletion

Users may request account deletion by:

  • Using the account deletion feature inside the app, or
  • Contacting our support team

Upon verification, personal information will be deleted within a reasonable period unless retention is required by law.

Changes to This Policy

We may update this Privacy Policy from time to time. Updated versions will be posted within the application and on our website.

Contact Us

TalkBuddy Support

See also our Terms and Conditions.

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